Review: The Sony Satio 12mp Camera Phone - Re-visited (Phones)

As a phone - it's okay. It has a great screen (the built in videos are quite impressive) although it's not as colourful as the Nokia's OLED screen. Acceptable touch screen - although I'm not a big fan - so never really got completely used to (or happy) using this phone. The stylus seems quite loose - which has resulted in me loosing it once, and nearly loosing it a second time. The phone feels a little cheap - very plastic - although the sliding lens cover is quite nice and the shutter button feels decent. It's interesting (and a little surprising) to see Sony ditch Sony M2 memory cards and instead include an 8gb Micro SD cards. (It looks like Sony are doing the same with all their cameras and giving the option of Sony MS or standard SD cards).

It's got WIFI, GPS, a huge 3.5" screen, and almost everything else you expect from a modern phone (except for a facebook / twitter app etc which are noticeably missing), and surprisingly it doesn't have built in stereo speakers, instead it only has one internal speaker.

Another thing noticeably missing is a standard 3.5mm headphone jack, and the new MicroUSB charging standard - instead it uses Sony Ericssons standard connection, and provides an adapter for when you want to plug some earphones in (which then ties up the connection so you can't use it for anything else like connecting it to your computer).

The earphones look better than the ones shown on the box but come with a really short cable so you can't use them with anything else - they sound fairly clear, but seem to lack bass, and the rubber fittings aren't as rubbery as they should be. (Cheap £8 Creative Labs EP-630/A Noise Isolating Earphones (Sennheisers duplicates/copies?) sound much better than the provided Sony earphones).

The Nokia N86 seems to have slightly better mp3 playback quality - and nearly no background hiss - whereas the Sony has noticeable background hiss when not playing anything. The Sony also distorts above 70% volume, with 80, 90 and 100% adding no extra volume other than additional distortion.

Software - Symbian S6 v5 - the buggy touchscreen version of the software - so buggy at one point that the phones were recalled / withdrawn from sale until they had a software update for the phone(s) involved (including the Nokia N97). Although it's been updated with Sony's own home screen(s): Quick contacts, Web shortcuts (default to the fairly horrible built in web browser), Home with Music, keypad, media, messages, and a Google maps shortcut, Photos (shows your most recent photos), and Shortcuts which can be customised.

The built in photo / media viewer seems quite poor - for example in and mode (portrait or landscape) - zooming into the photo doesn't fill the whole screen (see examples).

As a camera - it's better than most camera phones - simply because it's got a real flash. It's also got a focus assist lamp. But compared to real cameras - it's very slow to switch on - slow to focus - and slow to take the photo. Colour is good - bright and saturated - without being overly saturated and there is very little ghosting or "white-out" / lens flare.

Flash photo - camera flashes compared.

As mentioned above, the shutter button feels quite good with a two step process - half press to lock focus and fully press to take the photo (much better than the Nokia N86). It's strange that the camera doesn't have the "Cybershot" branding - even though previous Sony Ericsson phones have had the branding - even "lowly" 5mp camera phones.

 

Macro with flash on.

Focusing indoors in low light is mostly successful, although 1/10 is probably out of focus. The camera does a very good job of toning down the flash when taking macro photos with flash - which is quite impressive as often normal cameras struggle with this. (see the Delonghi Cafe Treviso Coffee Machine Review for numerous examples)

16:9 Aspect Ratio

Speed / Timings:
Switch phone off: 12 seconds.
Switch phone on: 35 seconds
Switch from phone to camera: 2 seconds
Continuous shooting "BestPic" mode (without flash): takes 9 photos at 9fps, at 12mp - then you can save one or all of them (or any number of pictures you want).
Menu speeds are fairly slow.

Touch focus is quite neat - and lets you press the screen where you want to focus and it'll take a photo. Overall having a 12 megapixel camera on your phone is overkill - particularly if you're only going to be uploading them to facebook! Even a 1 megapixel camera would be good enough for facebook - with it's 604 pixel wide photos (less than VGA resolution).

Photo editing options (same as Nokia N86) - the options are brightness, contrast, sharpness, resize, crop, rotate, annotate, clipart, text, something, square, red-eye reduction, black and white, sepia, something, shame there isn't the option to increase saturation / colour. (Using the contrast option does a good job of increasing colour though)

Video recording is better than the previous Sony camera phone (the C905) - it now records VGA/30fps but nothing spectacular or impressive like HD or 720p (like most real cameras). The phone also has a video light that you can use to light dark subjects.

Overall - this is a usable phone - with an excellent camera and flash for a camera phone. If you want an excellent camera on your phone, this is the best currently available (as you should be able to see in the included sample photos) mainly thanks to it being one of the only current camera phones to feature a real flash, but other aspects of the phone are a little annoying (lack of built in facebook / twitter apps, slow software and initial bugs). The touchscreen isn't really good enough to convert me into a touchscreen user, and I much prefer the buttons on other phones. Also, you would most likely get better results from a compact camera, with even budget cameras offering a 3x or 4x optical zoom lens, 10 or 12 megapixel sensor, and more photo options.

Pros:
Real Xenon flash
Large 3.5" screen
Good shutter button

Cons:
Cheap build quality
Poor touchscreen
Sony charging connection, and no 3.5mm jack built in

Nb. The fairly poor / average photos of the Sony Satio were taken with the Nokia N86.

Review: The Nokia N86 8mp Camera Phone - Re-visited (Phones)

Previously I was particularly scathing of the Nokia N86 8mp Camera Phone - but perhaps, after experiencing the touchscreen Sony Satio, and updating the firmware of the Nokia N86 - my experience using the phone has been a little more pleasant, and it seemed about time to post my re-evaluation of the phone.


Most of the issues originally reported still exist (and pretty much all of them are still relevant), but being aware of the limitations has let me work round most, sorry, some of the issues (and ignore or avoid the rest), until I can get a "real" smartphone (see Android phones), and finding 3rd party apps has certainly helped.



First of all you'll need to install Opera Mini (version 5 Beta 2 works very well*) as the built in web browser is pretty rubbish, and data hungry. Another good app is J1CK.Tweet which is a simple and easy to use twitter app, with a decent number of features, such as letting you take photos and post them on twitter / twitpic (and then onwards to facebook if you use the facebook selective twitter app and #fb). See what I mean about needing to find a work-around or two?

ISO100 - Macro Photo taken with the Nokia N86

You can also use Opera Mini for RSS feeds - but I haven't found an app for this problem yet. (The built in RSS feed reader hides inside the built in web browser).

ISO100

The built in Sat-Nav software is still pretty annoying, and limited to 10 days of use. One feature you can use is the walking mode - and as long as you don't drive over ~29mph - you can still use this as a handy navigation system when stuck with no other solution. (The N86's built in Sat-Nav software is by Nokia, and called Nokia Maps - and is noticeably better than the Sony Satio's bundled navigation software: "WisePilot" - when I first used it, it only had four locations available: Sweden, Germany, plus two other European countries, which were not much use when I was in the north of England!)

ISO100

There is still no facebook integration built in apart from the "Facebook app" - which is basically a shortcut to the website, and an icon. It uses the built in web browser, and the web browser still doesn't accept email addresses with the subject defined after a '?' question mark. You can get round this by adding an email account to the phone, and adding your facebook mobile email address to your contacts, or by using a 3rd party twitter app (see above). But it's hardly elegant or particularly easy.

ISO100

Running too many programs at once is an issue - and by too many - I mean about 4 or 5 apps. Load up Opera Mini, Web Browser, Email, Music Player, etc and then try sending a text message to someone - and the phone will freeze, unable to open the text message page, and will give no error message, just an empty screen. You can go to each application and quit them one by one, but sometimes it's just quicker and easier to switch the phone off and on again.

ISO107 - Macro photo Dirty Cache

Battery life is still awful. The only solution to this is to carry a USB cable with you at all times so that you can charge it when you're in front of a computer. If you're staying anywhere overnight, you will need to take the wall charger, battery life is around 1 or 2 days. If you actually use it, the battery life is appalling.

ISO123

The battery life can noticeably affect the visibility of the screen in bright light - so it's important to keep the phone charged at all times. The screen does look very good - the colours are very bright, the screen is clear and crisp, assuming the battery is fully charged - and the sun isn't out. Although the screen does seem to scratch very easily.

 ISO132 - Keep Off The Rocks" How about "No large notices?"

Since the last issue with ovi.com and their on-line services I've avoided them completely. However I've had to use the OVI desktop software - this is a big huge mess of an installation - centering around "Nokia Ovi Suite". The most useful feature of this is the ability to plug in your phone and use it's internet connection when yours is down, but the Sony Satio version of the software is much better, simpler to install and use, and gives you more useful information when connected to the internet. (The Sony Satio software is also easier to install, being cleverly stored on the phone, so that you can install it where-ever you take the phone, instead of the Nokia software coming on CD, or needing to be downloaded).

ISO107

The camera uses an LED flash, which despite Nokia's claims of excellent low-light performance thanks to the f2.4 aperture lens, just isn't adequate for indoor shots of people. It simply isn't bright enough when compared to cameras with a real flash (see DigiCamReview.com or the Sony Satio) and photos of people with any movement will come out blurry (see the examples below, these are fairly typical of the results you'll get indoors). In fact it's so bad that one nights photos with the Nokia N86 8mp were completely unusable - I took about 12 shots with the camera with flash, they were nearly all blurry, with poor colour, featured lots of red-eye, and were not even decent enough to put on Facebook (with it's lower than VGA photo requirements). In comparison the same number of shots taken with the Sony Satio on the same night all came out well due to the Sony's Xenon flash.

ISO100

Photos outside, in good light, can be pretty good. By pretty good, I mean good for a camera phone (see the examples shown - these are some of the better photos taken with the camera). I still think even the cheapest branded digital camera from Kodak (see below), Fuji, etc would be better than the Nokia N86. The macro mode is fairly good, but often the photos look a little washed out (lens flare?), and the camera is very sensitive to any dirt on the lens. Photos are still overly compressed and end up on average between 590kb and 1.9mb which is quite small for an 8mp camera (averaging around ~1.2mb).

ISO374 - Blurry Red-eye

Overall - this camera phone is pretty rubbish - but "acceptable" as a phone as long as you don't expect too much of it. Don't expect it to do RSS feeds properly or well (it needs a dedicated app for this), don't expect it to do Facebook properly or well (ditto), and don't expect it to do Twitter at all unless you get a 3rd party app. Most of all, don't expect it to be a decent camera, simply because it can't take decent photos indoors. The twin-LED flash solution, is just not good enough, and if you want a camera on your phone then you will need to get the Sony Satio with a real flash, or better yet, just get a cheap digital camera, such as the Kodak Easyshare C140 for £49 - it had a real 3x optical zoom lens, and a real flash!

ISO497 - Blurry movement

After three months of use I've grown to accept the phone's limitations - and grown to appreciate it's design - I like the buttons, the sliding design, and compact size. It's easy to text and phone people*, and the camera is acceptable in good weather**. But saying that, a dedicated digital camera is always going to be better, thanks to a real flash and better image quality - the images from the Nokia look over processed, and the colour seems poor generally. The phone works fairly well on the internet (better with Opera Mini) and is a decent enough phone if you don't want to switch over to a touch screen, are a fan of Nokia, and you don't expect too much from it. However, saying all this, it's still pretty rubbish, and should have been, and could have been much better!


Pros:
Uses the new Micro USB connection which is now the world-wide standard for all mobile phones! Hooray!
Uses the standard 3.5mm stereo jack
Wide angle 28mm AF lens 

Cons:
Satnav limited to 10 days navigation.
LED Flash (no substitute for a real flash) - doesn't light subject well, but does create red-eye
Poor value for money (especially when new, as with most new contract mobile phones - £238 sim free)

* apart from the crashes obviously.
** assuming you don't have a real digital camera with you.

Tested with software version 20.115.229.01, 21-09-2009. Face detection was added with the firmware update.

Sony Ericsson Satio 12.1 Megapixel Camera Phone (Phones)

Ah Sony... you take Nokia's Symbian operating system and make is so much better... yet you still fail at providing advertised features! Your advert shows Facebook, Twitter, all integrated into the phone... yet they're not, and Sony's own blog recommends using snaptu, or symabook (in ALPHA!) to get this functionality...



THE SONY BOX features a mystery facebook app - but is this on the phone, pre-loaded, or available anywhere? Not to my knowledge...

Someone, somewhere*** says you can upload images STRAIGHT to Facebook - this is simply not possible without MANUALLY adding your own personalised email address to the phone! And where's the direct uploading to Twitter? Nowhere, it doesn't exist. The phone comes with built in setup to send photos to message (MMS, email), bluetooth, To web - which features Blogger*, PicasaWeb, Webalbum**, Flickr, Youtube, and Other...

"Other" lets you add stuff, for example, you can add your personalized facebook email address to and this will work quite well to upload photos (you can also send MMS to facebook's email address, and add them as a contact to speed up the process), without you having to spend money sending MMS messages.

* Blogger is most annoying of all, this will upload your photos to a brand new blog on blogger.com - how about letting us upload to our own already existing blog?

** Webalbum takes you to Sony's "PlayNow" website, and simply says "There are no items available" so basically doesn't work.

*** will confirm source.

I'll update this further on the phone... but for now, I'm slightly unimpressed. And what happened to the Cybershot branding?

Links: Flickr Satio Photos

And on the subject of Symbian - it seems like Sony and Nokia are using Symbian for some unknown reason, like these projects started years ago before they realised that they should be developing for Android. Motorola "decided to axe the entire Symbian product line as well as phones using several other operating systems." (NYTimes) and have just released one of the most impressive new phones: The Motorola Droid based on Android 2.0. Even Nokia seem to be hedging their bets by developing new phones with Linux based operating systems: The Nokia N900 / based on Maemo.

If web connectivity and the ability to upload to social networking sites isn't built into the core of a mobile phone operating system these days, then it just isn't good enough, and releasing apps (Sony), patches (Nokia), and updates for features that should have come with the phone, isn't the right way to go about it. By the time your updates are available, people will have already jumped ships, and will simply be "putting up" with the phone until they can get out of their contract, or get rid of their phone, to switch to an iPhone, or an Android phone.

The Nokia N86 8mp Camera Phone and Ovi.com (Phones)

So once upon a time, when mobile phones were just that, mobile phones, they would come fresh out of their packet, and just work. They were simple, made phone calls, and worked, and that was GREAT! Now, however, they are multimedia computers with the photographic capabilities of a budget 8mp camera, wifi connecting, youtube streaming, iplaying, facebooking, emailing, fm radio, gps tracking, interneting wonder machines, all promising to keep you 24/7 connected to your new internet life...

However, the simple fact of the matter is that they fail. Badly.



The Nokia N86 8mp is case in point - here's where it fails:

- It offers an 8 megapixel camera, but has an awful LED flash
- If offers email connectivity that works, but wont successfully click an email link with the subject defined as a ? and therefore Facebook Mobile Photo Upload does not work
- If offers a web browser, which features a built in RSS reader as a hidden away menu item, and doesn't let you put your RSS feeds on the home page
- If comes with satnav software that can only be used for 10 days - would you buy TomTom if it only worked for 10 days?? So why do mobile phone companies get away with demo functionality? It also tells you to turn right anytime it looses GPS signal!
- It offers it's own photo hosting connectivity, and will let you upload to Ovi (by Nokia), Vox (who?) and Flickr, or email, but does not include built in Facebook support.
- It has a pretty user interface and multi-tasking applications that can run in the background, but they then stay in the background until eventually crashing the phone until you manually exit each program individually, rather than just quiting when you exit.
- It provides links to useful programs as downloads, such as a flashlight program, that sensibly uses the screen as a torch, that is free for a number of days, but when you download it and install it, it then updates itself and tells you that you have to pay to use the program. Even though the program should be included free with the phone as standard.
- The phone likes to go into power saving mode when it has 2 bars of battery life left, when it does this, the screen brightness is set to minimum, and can't be adjusted, and then when you go outside into the sunlight, YOU CAN NOT SEE THE SCREEN!
- Update: Note scratches on the glass under the lens cover - this is caused by the LENS COVER! Normally lens covers are supposed to stop the lens from being scratched, apparently this is the fixed version which only scratches AROUND the lens photo taking area, which is better I suppose than the N97 that scratches where the photos are taken!

...and this one deserves it's own section because it's so unbelievably flawed:

ovi.com (by nokia)

The phone can sync with Nokia's Ovi.com website over the internet, so that you can apparently backup your contacts to the internet, however, as I have experienced, after it's backed them up to the internet, it:

- Somehow removes all the phone numbers from the phone, leaving just the names.
- So you think, that's okay, I'll just restore from ovi.com to the phone
- You sync the phone, and then it removes all the names from ovi.com, leaving just the numbers on the website, and all the contacts on the phone have been named "Unnamed" and have no number:



And then you're stuck with 220 phone numbers on ovi.com and no idea whose number belongs to who... and 220 entries on your phone, all called "unknown" - it simply should NOT be possible for a BACKUP service to DELETE all the DATA from the phone and itself! Backup systems are meant to be about copying data, NOT DELETING DATA! (unless of course ovi was designed specifically to "hunt down data from across the internet and try to kill it")

And if that wasn't enough of a pain in the arse (particularly when ovi.com was supposed to be a backup of your contacts, rather than deleting them!) ovi then doesn't work when trying to invite friends and contacts, and provides completely different functionality when you have a different phone, for example the Nokia N97, which can send requests out, that simply don't work if you have a different phone.

To summarise: Basically, if you're going to make a phone, that connects to everything, please make sure that:

1) your bundled applications work (facebook mobile uploads),
2) standard internet technologies are supported WELL for example with a seperate fully functioning RSS reader that can be viewed on the home screen like it's email,
3) that your biggest selling feature such as an 8mp camera has the expected supporting features needed to make a decent camera, such as a real flash,
4) include REAL satnav features that works for as long as you own the phone,
5) include expected software for free (flashlight tool), and don't update it to disable the expected demo!
6) support multiple upload services INCLUDING facebook, not just your own dumb ovi.com photo hosting service
7) this is KEY: provide sync / backup software that NEVER EVER deletes data from the phone or the backup, but instead, you know, backs up the data!
8) once again support internet standards such as ? defining the subject of an email!
9) Make an operating system that doesn't crash because there are too many programs open, because the OS doesn't shut them down automatically!
10) Make a screen THAT WORKS OUTSIDE (even when the battery is low!!), mobile phones are meant to be MOBILE, they are not just for use indoors!
11) Standardise expected functions, such as copy and paste, so that you can copy from one part of the phone (ie text messages) into another part of the phone (ie web broswer or other apps)
12) Standardise what buttons do when using different programs, if the C key is the backspace key when writing texts, then why doesn't it do the same when typing something into the web browser? Instead it quits the web browser and everything you were doing! (This can be switched off, but for some reason may revert back to default settings)
13) New: Make a lens cover that, DOESN'T scratch ANY PART of the lens!

The list could go on, but it just goes to show that these products are being released with serious flaws and faults that anyone can experience and come across without even trying. You come to expect everything to work straight out of the box like in the olden days, and when it doesn't, you're left wondering whether anyone at Nokia actually tested this phone in real life, outside the perfectly functioning office, you know, perhaps outside in the real world?

It's as though they printed a list of 20+ features, except that 50% of them have a small * (star) next to them with legal print at the bottom in tiny tiny writing that goes on to explain "these features may or may not be fully functioning and may not provide expected features or functionality". Except they then forgot to print the disclaimer on the website / packaging and marketing material.



Update: The Nokia N86 comes with 8GB of memory built in, which is great for putting your MP3s on (assuming you keep them all on your PC as well), but not so great when you've taken 500 photos, and then the phone dies and is irrepairable. As you'll have just lost all of your photos. To avoid this it's worth buying a seperate memory card for the phone, even if it does cost you money (thankfully there is a memory slot, unlike some other phones!).

More links: Nokia N97 Reviewed by Gizmodo, Dumb phones must die (Gizmodo).